Legal

Terms of Service

Last updated: July 2026

These terms govern the contracting of services provided by Prime Wash CR in Costa Rica. By requesting a quote or booking a service you accept these terms, which are governed by Law No. 7472 on Consumer Protection, the Commercial Code and other applicable Costa Rican law.

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1. Service provider

Prime Wash CR, operating in the Greater Metropolitan Area. Contact: +506 7163 8464 · WhatsApp +50671638464.

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2. Scope

Professional at-home cleaning of sofas, mattresses, rugs, upholstery and vehicle interiors.

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3. Quotes and booking

Quotes are based on information supplied by the client. Confirming a booking means accepting the price, date and scope of the service.

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4. Prices and payment

Prices are stated in colones or US dollars and include applicable taxes when so indicated. We accept cash, credit cards and SINPE Móvil. Payment is due once the service is completed, unless otherwise agreed.

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5. Rescheduling and cancellation

You may reschedule or cancel at no cost with at least 12 hours' notice. Cancellations made once the technician is already en route may be subject to a travel fee.

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6. Client obligations

Provide access to the property, water and electricity, and disclose any pre-existing damage, delicate materials or specific risks of the surfaces to be treated.

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7. Warranty and claims

We offer a satisfaction guarantee. Any concern must be reported within 48 hours of the service so we can review it at no cost. Statutory warranties under Law 7472 apply.

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8. Limitation of liability

We are not liable for pre-existing damage, normal wear and tear or materials whose nature does not allow deep cleaning. In any case liability is limited to the amount of the booked service.

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9. Intellectual property

The content, trademarks and graphic elements on this site belong to Prime Wash CR and may not be reproduced without authorization.

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10. Governing law

These terms are governed by the laws of the Republic of Costa Rica. Any dispute will be submitted to the competent courts of San José.