Question 1

What deep-cleaning services does Prime Wash CR offer?

Accepted Answer

We offer at-home deep cleaning of sofas, mattresses, rugs, upholstery and vehicle interiors, floor polishing, post-remodel cleaning and deep sanitary cleaning across the Greater Metropolitan Area of Costa Rica.

Question 2

How much does sofa cleaning cost in Costa Rica?

Accepted Answer

The price depends on size, material and condition. A small living-room set starts at very accessible prices. Send us photos on WhatsApp and we'll reply with a free quote in minutes.

Question 3

How long does the cleaning service take?

Accepted Answer

A living-room set takes 1 to 2 hours. A twin mattress, about 45 minutes. A complete vehicle interior, 2 to 3 hours depending on condition.

Question 4

How long does a sofa, mattress or rug take to dry?

Accepted Answer

Average drying is 2 to 4 hours thanks to our professional extraction equipment and proper ventilation. On very humid days it may take a little longer.

Question 5

Are the products safe for kids and pets?

Accepted Answer

Yes. We use biodegradable, hypoallergenic products free of harsh chemicals. They are completely safe for babies, kids, allergy-sensitive people and pets once the area is dry.

Question 6

Do you remove mites, odors and tough stains?

Accepted Answer

Yes. Our deep-extraction method removes mites, dust, bacteria, dead skin cells and stains from food, coffee, pet urine, mildew and moisture. We also neutralize persistent odors.

Question 7

Which areas of Costa Rica do you serve?

Accepted Answer

We serve the entire Greater Metropolitan Area: San José, Heredia, Alajuela, Cartago, Escazú, Santa Ana, Curridabat, Tibás, Moravia and surroundings. Ask us about other zones.

Question 8

Do you work in offices, hotels and commercial spaces?

Accepted Answer

Yes. We serve homes, offices, clinics, hotels, Airbnbs, restaurants and businesses with recurring plans or one-time services.

Question 9

How do I get a quote?

Accepted Answer

Message us on WhatsApp or fill out our contact form with the type of furniture, quantity and a photo if possible. We'll reply with a price in minutes, no commitment.

Question 10

Do I need to move furniture before you arrive?

Accepted Answer

No. Our team handles the full process. We just ask you to clear small and fragile items from the area to be cleaned.

Question 11

What payment methods do you accept?

Accepted Answer

We accept cash, credit cards and SINPE Móvil. Payment is made at the end of the service, once you are satisfied with the result.

Question 12

Do you offer a service guarantee?

Accepted Answer

Yes. If anything isn't to your satisfaction, we return at no extra cost. Our goal is for you to see the results and fall in love with the service.

Question 13

Do you clean furniture at home in San José?

Accepted Answer

Yes. San José is our primary service area. We cover downtown San José, Rohrmoser, Sabana, Mata Redonda, Hatillo, Zapote, San Pedro, Los Yoses, Guadalupe and Desamparados with same-day or next-day appointments based on availability.

Question 14

Do you serve Escazú, Santa Ana and Ciudad Colón?

Accepted Answer

Yes. Escazú, Santa Ana, Ciudad Colón, Piedades, Pozos and Trejos Montealegre are part of our regular coverage with no travel surcharge.

Question 15

Do you clean furniture at home in Heredia?

Accepted Answer

Yes. We're based in Heredia (La Aurora) and it's one of our primary service areas. We cover Heredia centro, La Aurora, San Francisco, Ulloa, Mercedes, San Rafael, San Isidro, San Joaquín de Flores, Belén and Barva with same-day or next-day appointments based on availability.

Question 16

Do you cover Alajuela and Cartago?

Accepted Answer

Yes. We serve Alajuela centro, La Guácima, San Antonio and the airport area; and Cartago centro, Tres Ríos, Curridabat and La Unión.

Question 17

How much does King or Queen mattress cleaning cost in San José?

Accepted Answer

Queen or King mattress deep-extraction and sanitizing starts at a very accessible rate. Send us the size and condition on WhatsApp and we'll quote you in minutes.

Question 18

Can you clean my sofa today? Do you work weekends?

Accepted Answer

Yes. We offer last-minute weekday appointments and also work Saturdays and some Sundays subject to availability. Message us on WhatsApp to coordinate same-day service.

Question 19

Do you remove dog or cat urine odor from sofas, mattresses and rugs?

Accepted Answer

Yes. We apply a specialized enzymatic treatment that breaks down the molecules responsible for pet urine odor, not just mask it. Ideal for homes with dogs, cats and babies.

Question 20

Is it useful for cleaning furniture after a party or a move?

Accepted Answer

Yes. Post-event, post-party, post-move and post-remodel cleaning is one of our most requested services in San José. We remove wine, liquor, food, construction dust and smoke odor.

Question 21

Do you serve Airbnbs, boutique hotels and vacation rentals?

Accepted Answer

Yes. We work with Airbnb hosts, boutique hotels and vacation rentals in Escazú, Santa Ana, Jacó and the GAM with recurring turnover plans and flexible schedules.

Question 22

Do you do car interior detailing in the GAM?

Accepted Answer

Yes. We offer full interior detailing, upholstery cleaning, sanitizing and odor removal for private cars, taxis, Uber, DiDi and corporate fleets. We come to your home or office.

Question 23

Can I schedule monthly recurring cleaning for my home or office?

Accepted Answer

Yes. We offer monthly, biweekly or quarterly plans with preferred pricing for homes, offices and commercial spaces in San José and surroundings. Message us and we'll build a plan for you.

Everything you need to know before booking

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