Legal

Privacy Policy

Last updated: July 2026

Prime Wash CR respects your privacy and processes personal data in accordance with Costa Rica Law No. 8968 on the Protection of Individuals Regarding the Processing of Personal Data, its Regulations, and the guidelines of the Data Protection Agency (PRODHAB).

This policy explains what data we collect, why, who we share it with, and how you can exercise your rights.

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1. Data controller

Prime Wash CR, based in San José, Costa Rica.

Phone: +506 7163 8464 · WhatsApp: +50671638464

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2. Data we collect

  • Contact data: name, phone, service address.
  • Service data: surface type, date, notes.
  • Browsing data: IP address, device type and pages visited via strictly necessary cookies.

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3. Purpose of processing

  • Manage quotes, bookings and service delivery.
  • Issue receipts and invoices.
  • Answer questions, warranties and claims.
  • Send operational communications about your booked service.

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4. Legal basis

Informed consent when you request a service, contract performance, and compliance with tax and accounting obligations under Costa Rican law.

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5. Retention

Data is kept for the time needed to provide the service and for the periods required by Costa Rican tax and commercial law. It is then deleted or anonymized.

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6. Sharing and processors

We do not sell or trade personal data. Trusted processors (hosting, messaging, accounting) may access it under confidentiality and only for the stated purposes.

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7. Your rights

You may exercise your rights of access, rectification, cancellation, objection and withdrawal of consent at any time by contacting us by phone at +506 7163 8464 or WhatsApp at +50671638464.

If you disagree with how we handle your data, you may file a complaint with the Data Protection Agency of Costa Rica (PRODHAB).

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8. Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss or alteration.

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9. Cookies

We use strictly necessary cookies to operate the site. We do not use advertising or profiling cookies.

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10. Changes

We may update this policy. The current version will always be available on this page with its update date.